Terms & Conditions — Jen School of Motoring

1. Introduction

Thank you for choosing Jen School of Motoring. By booking lessons or using our website, you agree to the Terms & Conditions outlined below. These help ensure a smooth, safe, and positive learning experience for every pupil.

2. Driving Lessons

• All lessons are delivered by a fully qualified, DVSA approved driving instructor.
• Lessons are one to one unless otherwise agreed.
• The instructor may stop or refuse a lesson if a pupil is unfit to drive (e.g., due to alcohol, drugs, illness, or unsafe behaviour).
• Pupils must hold a valid provisional driving licence and bring it to their first lesson.

3. Payments & Pricing

• Lesson fees are payable in advance or at the start of each session.
• Block bookings are non refundable but may be transferred at the instructor’s discretion.
• Prices may be updated from time to time, but any lessons already booked will remain at the agreed rate.

4. Cancellations & Rescheduling

• A minimum of 24 hours’ notice is required to cancel or move a lesson.
• Late cancellations (less than 24 hours) may be charged at the full lesson rate.
• If the instructor needs to cancel due to illness, vehicle issues, or unsafe weather, the lesson will be rearranged at no extra cost.

5. Instructor Responsibilities

• Provide a safe, roadworthy, fully insured vehicle for tuition.
• Teach in a patient, supportive, and professional manner.
• Help pupils progress at a pace that suits their ability and confidence.

6. Pupil Responsibilities

• Arrive on time and in a fit condition to drive.
• Follow instructions and drive safely at all times.
• Inform the instructor of any changes to health, eyesight, or licence status.

7. Driving Tests

• Pupils are responsible for booking their own driving test unless agreed otherwise.
• Use of the instructor’s car for the test is not guaranteed and depends on the pupil’s readiness and safety.
• If the instructor believes the pupil is not yet test ready, they may refuse use of the vehicle.

8. Liability

• Jen School of Motoring is not responsible for loss, damage, or injury unless caused by instructor negligence.
• Pupils are legally responsible for any driving offences committed during lessons or tests.

9. Website Use

• Website content is provided for general information and may be updated at any time.
• We aim for accuracy but cannot guarantee completeness or reliability.
• Unauthorised use of website content may result in a claim for damages.

10. Privacy

• Personal information (such as name, contact details, and lesson history) is used only for managing bookings and communication.
• We do not share personal data with third parties unless required by law.
• For more details, please see our Privacy Policy.

11. Changes to These Terms

Jen School of Motoring may update these Terms & Conditions when necessary. Continued use of our services means you accept any changes.

12. Contact

If you have any questions about these Terms & Conditions, please get in touch using the contact details on our website.

Useful Links

Sometimes it's hard to know where to go for all the important information on driving lessons so I thought it would be helpful to start of list of sites that I know are useful and that drivers could benefit from. So check out the list below - I'll keep adding to it so that you can find everything you need to know in one place so if you have any suggestions for sites, drop me a line and I'll add them on.