Privacy Policy — Jen School of Motoring

1. Introduction

Jen School of Motoring is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us, book lessons, or use our website.

By using our services, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

Personal details

• Name
• Address
• Phone number
• Email address
• Provisional driving licence details

Lesson related information

• Availability and booking preferences
• Progress notes and training history
• Driving test dates and results

Website information

• Basic analytics such as page views and device type
• Information submitted through contact forms

We do not collect unnecessary or excessive data.

3. How We Use Your Information

Your information is used to:

• Arrange and manage driving lessons
• Communicate with you about bookings, cancellations, and test preparation
• Keep accurate training records
• Respond to enquiries sent through the website
• Improve our services and website experience

We do not use your information for marketing unless you have explicitly agreed to it.

4. Sharing Your Information

We respect your privacy. Your information will not be shared with third parties unless:

• You give explicit permission
• It is required by law
• It is necessary for booking or managing your driving test (e.g., DVSA)

We never sell or trade personal data.

5. Data Storage & Security

• Personal information is stored securely and accessed only when necessary.
• Digital records are protected with appropriate security measures.
• We keep your information only for as long as needed to provide our services or meet legal requirements.

6. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Ask for your data to be deleted (where legally possible)
• Withdraw consent for communication or data use
• Raise concerns with the Information Commissioner’s Office (ICO)
• If you wish to exercise any of these rights, simply contact us.

7. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to improve performance and understand how visitors use the site.
These do not collect personal information and you can disable cookies in your browser settings if you prefer.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch using the contact details provided on our website.

Useful Links

Sometimes it's hard to know where to go for all the important information on driving lessons so I thought it would be helpful to start of list of sites that I know are useful and that drivers could benefit from. So check out the list below - I'll keep adding to it so that you can find everything you need to know in one place so if you have any suggestions for sites, drop me a line and I'll add them on.